Desirable Difficulties: If at First You Don’t Succeed…You May Have Learned More than You Thought

desirable difficulties unlock the memory vault

We’ve all been there, faced with a question or task related to a topic we’ve previously learned, thinking “I know that I know this…why can’t I think of the answer!?” So why is it difficult to remember something we’ve previously learned? Research by Elizabeth Bjork and Robert Bjork, at the … [Read more...]

3 Ways to Improve Your Cultural Intelligence

Cultural Intelligence

Picture this - you’re introduced to the CEO of a French start-up that your company is in the process of acquiring. The CEO grabs your hand and leans in for some repeated lip action on your cheeks. His breath has a hint of garlic and something else you can’t identify. His grip on your hand is lasting … [Read more...]

Intercultural Communication: It Takes Two to Tango

Intercultural communication

Intercultural communication is what you do when you talk to someone from a different culture. Some people are better intercultural communicators than others. What does it mean, that they're better? You’ve probably heard the saying “It’s all about the people you know.” Relationships can help you … [Read more...]