A Cognitive Approach to Cultural Competence

Being able to communicate and work with people across cultures is becoming more important all the time. People are traveling, reaching out, and mixing with different others like never before. They do it for fun, but they also do it for work. In all cases, success requires developing a relationship. And doing this means being mentally prepared to bridge a cultural divide.

Our Adaptive Readiness for Culture (ARC) competency model defines the skills people need to adapt quickly to new cultures and work effectively with diverse partners.