Building relationships and working successfully with different others can seem like a major challenge. But you can enjoy the rewards, while keeping frustration to a minimum. The key to making them work is cultural competence. What is cultural competence? Cultural competence is defined as ...
3 Ways to Improve Your Cultural Intelligence
Picture this - you’re introduced to the CEO of a French start-up that your company is in the process of acquiring. The CEO grabs your hand and leans in for some repeated lip action on your cheeks. His breath has a hint of garlic and something else you can’t identify. His grip on your hand is ...
Cross-Cultural Competence: Engage People from any Culture
Cross-cultural competence refers to your ability to understand people from different cultures and engage with them effectively. And not just people from the one culture that you’ve studied for years. Having cross-cultural competence means you can be effective in your interactions with people from ...
Why Overconfidence Occurs and How to Overcome It
Overconfidence happens to all of us. Ever have a plan that just couldn’t go wrong? And then you get a kick in the butt. Ever know that something must be true, only to find out later that you had it backwards? Overconfidence is when you think you are more likely to be right than you actually ...
Gain Cognitive Flexibility By Seeking Experiences that Test Your Morals
A family eats their dog after it has been run over by a car. Is this behavior right or wrong? Our lives are filled with moral questions. Some of them we don’t have to deliberate over very long. Most Americans say it’s “wrong” to eat dogs without much deliberation. That’s because there’s agreement ...