Intuitive decision making is the way people make decisions naturally, without the use of formal tools and procedures. Some talk about intuition as happening without any thought at all. Like “trusting your gut” or “using the force” in a sixth sense kind of manner. Our quickest intuitive … [Read more...] about How to Develop Your Intuitive Decision Making
Cognitive Task Analysis helps you unpack the thought processes of experts, so you can teach them to others. Have you ever needed to train novices to perform well on a real-world task or job that’s complex and poorly understood? Some of your experienced people do it well. But you don’t have a … [Read more...] about What is Cognitive Task Analysis?
Building relationships and working successfully with different others can seem like a major challenge. But you can enjoy the rewards, while keeping frustration to a minimum. The key to making them work is cultural competence. What is cultural competence? Cultural competence is defined as … [Read more...] about Cultural Competence: What, Why, and How
Cross-cultural competence refers to your ability to understand people from different cultures and engage with them effectively. And not just people from the one culture that you’ve studied for years. Having cross-cultural competence means you can be effective in your interactions with people from … [Read more...] about Cross-Cultural Competence: Engage People from any Culture
Everyday learning often starts with a surprise. Something unexpected happens and you use that to change your understanding. You learn the most when you use metacognitive strategies to adapt your mindset. Metacognition is what you know about how you think and learn. It includes knowing what you … [Read more...] about Five Metacognitive Strategies to Change Your Mind
Overconfidence happens to all of us. Ever have a plan that just couldn’t go wrong? And then you get a kick in the butt. Ever know that something must be true, only to find out later that you had it backwards? Overconfidence is when you think you are more likely to be right than you actually … [Read more...] about Why Overconfidence Occurs and How to Overcome It